My Mobile Story
Collaborators: Gavin Doherty, John Sharry
Deliverables: Therapeutic System
Methods: Paper Prototyping, Roleplay, Observation, Expert Reviews
Tools:Flash, MMS Gateway, php, MySQL, perl
Outputs:CHI workshop paper 2008, CHI Extended Abstract 2011
My Mobile Story is designed to support young people in therapy and specifically to open up conversations with therapists by allowing clients to bring artifacts from their world into therapy. It uses the existing potential of clients' mobile phones to collect thoughts, photographs of family members, sounds and videos of their life and music that they like. Clients can then use the desktop tool with a therapist to discuss and structure this content in a therapeutically meaningful manner. There are preexisting therapeutic plans that they can choose from.
MMS was designed in close collaboration with therapists. It aimed to support the emerging practice discovered through interviews and discussions with therapists, of clients using their phone to support conversations they were having with their therapist. Therapists reported incidents where a client was talking about a friend and they spontaneously produced their phone to show a photograph of them - or were talking about their favourite band and would play a song on their phone.
The SystemMy Mobile Story allows clients to send multimedia content from their phones to an online program. Using this program, they can view and structure this content with their therapist. Pictures can be moved around, re-sized and rotated. Sounds and videos can be played and moved around the screen. There is a drawing tool which can be used to decorate the client’s story. There is a selection of pre-defined therapeutic plans that can be chosen from a drop-down list on the right. At the end of a session, the work can be saved to be continued at the next session or at home between sessions. SMS messages can be set up to send “missions” or reminders to the client’s phone at a chosen time each day. Clients can also upload content from their computer.
Clinical evaluations are still underway. MMS has been evaluated in 3 stages: usability evaluations with peer users, full evaluations in context with peer users (see Mobile Reporter) and clinical pilot evaluations with actual clients. These end-user evaluations were supplemented with role-play evaluations and critical reviews by therapists who used the system for themselves and provided feedback.
Matthews, M., Doherty, G. & Sharry, J. (2008).My Mobile Story: supporting content creation and analysis in mental health interventions. Presented at the ‘Mental Health and Technology’ Workshop. CHI2008 Conference on Human Factors in Computing Systems, 6th April 2008, Florence, Italy.
M. Matthews and G. Doherty, My Mobile Story: Therapeutic Storytelling for Children, Extended Abstract to appear at ACM Conference on Human Factors in Computing Systems (CHI 2011).