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I have an interdisciplinary background, which spans computer science, multimedia and healthcare. My PhD is in human-computer interaction. It focuses on developing user-centred design methods in adolescent mental healthcare. This area of research is pioneering in its field, and includes the design of software for therapeutic engagement, and the development of new approaches to user-centred design. I work across many platforms and media including mobile and desktop devices, biofeedback devices and computer games.



Education

PhD in Trinity College Dublin | 2003-2009
Title: ‘The design of systems to engage adolescents in professional mental health services’
Software: designed and developed three innovative mental health technological tools that are still in clinical use, including the award-winning Personal Investigator game.
Reports and Papers: have published extensively in international academic journals and written numerous project reports and funding proposals.
Dissemination and Communication: have presented my work internationally at conferences, workshops and in seminars. Developed and maintain a network of mental health professionals throughout Europe. Survey design & Statistical Analysis: designed and carried out several evaluations and clinical trials throughout Ireland.

Diploma in Statistics, Trinity College Dublin, Ireland | 2007- 2008

M.Sc. Multimedia, Dublin City University, Ireland | 2001-2002

B.A. English & Philosophy, Trinity College Dublin | 1995-1999

Experience

Systems architect

Student Counselling Service, Trinity College Dublin | 2008-present
Developed systems following a user-centred design process to support therapeutic and administrative work including interactive video-based consultations, database to support detailed statistical evaluation of the service and facilitation of prototyping workshops for therapists.

Lecturer

M.Sc. IT in Education, Trinity College Dublin | 2007-2009
I designed and deliver the Web Design Module for the Masters in Information Technology and Education.

Higher Diploma Arts in Primary Education, Hibernia College | 2007-2006
Delivered the Educational Technology module.

Thesis supervisor

M.Sc. IT in Education, Trinity College Dublin | 2007-present
Supervisor of two Masters Theses on educational computer games in school settings.
Ciaran O'Connell 2009
Mary McDermott 2008

HEA Researcher

Media Lab Europe, Dublin | 2002-2005
Media Lab Europe was the European research partner of MIT Media Lab.
Member of the MindGames group, an interdisciplinary team investigating the
application of biomedical engineering, computer science and interactive
technologies in healthcare.

Other Activities

Board Member, Advisory Board, Computer Clubhouse, Dublin 8 | 2007-present
The Computer Clubhouse is an after-school learning environment, where young
people between the ages of 10-18 can explore their interests and become confident
learners through the use of technology.

Arcaid project, Trinity College Dublin | 2006- present
· Devised the concept of using computer games to raise money for charity.
· Designed and built the ‘Arcaid’ prototype.
· Has raised over €2,000 euros for charity.

Mentor, Computer Clubhouse, Dublin 8 | 2005-08
· Developed numerous computer-based projects with young people between the
ages of 8-17
· Designed multiple computer games workshops for young people living in
Dublin’s inner city.

Workshop designer and facilitator, Trinity ‘Computer Clubhouse’ | 2005-07
Designed and led workshops for secondary level students on computer games and
mobile technologies.

‘Simlico’, Computer Clubhouse, Dublin | 2004-05
In collaboration with Stuart Forbes, designed and developed ‘Simlico’, an interactive online world for disadvantaged
adolescents, which enables them to create their own virtual living space, engage with local planning issues and learn simple 3D modeling.

Awards

02 Digital Media Award | 2004 for ‘Personal Investigator’, a computer therapeutic
computer game for adolescents in psychotherapy. www.digitalmedia.ie


‘Europrix’ European Multimedia Award | 2003 for ‘Savant’, a project designed to
explore the experience of being autistic. www.europrix.org

Skills

Systems Design: Strong planning and visualization skills for detailed systems. Expert at leading projects through all stages of design from concept generation to system delivery.

Research Process: Proven high quality research skills including survey design, systems evaluation, academic writing and statistical analysis.

Design Methods: User-centered design, participatory design, scenarios, personas, experience, role-playing, prototyping, cultural probes, proof-of-concept, learner-centred design.

Evaluation Methods: User- usability testing for validation. Skilled in contextual inquiry, observation, ethnography, think aloud protocols, remote evaluations, mobile evaluation

User Research: Ethnography, personal inventories, focus groups, contextual inquiry, heuristic analysis, GOMS, experience sampling methods, usability testing, heuristic analysis, wizard of oz, cognitive walkthrough, usability evaluation with
children.

Development: Very Strong Computer Programming skills including programming for desktop computers, web and mobile devices. Languages include Java (including javeme), Flash, PHP, SQL, Javascript, XHTML, CSS, XML

Prototyping: High/low fidelity prototyping, paper prototyping, role-playing, Photoshop and Illustrator.

Multimedia: Expert in wide range of software packages including Adobe Premiere, Final Cut Pro, Dreamweaver. Strong graphic design and photography skills.

Languages: Excellent spoken and written French, Good German.

Publications

Book Chapters

Matthews, M. & Coyle, D. (due 2010) Therapeutic Computer Games in Mental
Health and the Impact of Technological Development
, Anthony, K. & Nagel, D.
M. (eds.)

Matthews, M.,Doherty, G., Coyle, D. and Sharry, J.(2008). Designing mobile
applications to support mental health interventions, in Handbook of Research on
User Interface Design and Evaluation for Mobile Technology
, Lumsden Jo (Ed.).

Journals

Doherty, G., Matthews, M. & Coyle, D. (2010). Design Guidelines for Mental
Health Technology. Interacting with Computers. Special Issue: Supportive
Interaction: Computer Interventions for Mental Health

M. Matthews and G. Doherty, The invisible user , ACM interactions, XVI(6), pp. 13-19, November/December 2009. DOI 10.1145/1620693.1620697 .

Matthews, M., Doherty, G., Sharry, J. & Fitzpatrick, C. (2008). Mobile Phone Mood Charting for Adolescents, British Journal of Guidance and Conselling, 36(2), pp.113 - 129, 2008. DOI 10.1080/03069880801926400.

Coyle, D., Doherty, G., Matthews, M & Sharry, J.(2007). Computers in Talk-Based Mental Health Care. Interacting with Computers, 19(4), pp.545-562. http://dx.doi.org/10.1016/j.intcom.2007.02.001. (abstract)

Coyle, D., Matthews, M., Sharry, J.,A. Nisbet and G. Doherty, Personal Investigator: A Therapeutic 3D Game for Adolescent Psychotherapy, International Journal of Interactive Technology and Smart Education, 2(2), pp. 73 - 88, 2005. Abstract, Preprint(PDF)

Conferences

Matthews, M., Doherty, G. & Sharry, J. (2008).My Mobile Story: supporting
content creation and analysis in mental health interventions. Presented at the
‘Mental Health and Technology’ Workshop. CHI2008 Conference on Human
Factors in Computing Systems, 6th April 2008, Florence, Italy.

Matthews, M., Doherty, G., Sharry, J., & Fitzpatrick, C. (2007). Monitoring mood
using mobile phones - a comparative study. Poster presented at European Society
for Child and Adolescent Psychiatry
. Florence, Italy.

Matthews, M. & Doherty, G., (2005). Wireless Therapy: mobile games as a means of
engaging adolescent clients. Presented at Cybertherapy 2005, Basel, Switzerland.
Abstract in Cyberpsychology and Behavior, 8(4), pp.343, 2005.

Matthews, M., Coyle, D., Sharry, J., Nisbet, A., & Doherty, G. (2004). Personal
Investigator: Computer Mediated Adolescent Psychotherapy using an interactive
3D game. Proceedings of NILE2004 Narrative and Interactive Learning
Environments, pp. 75-81, 10-13 August 2004, Edinburgh, Scotland.

Coyle, D., & Matthews, M. (2004). Personal Investigator: A therapeutic 3D game
for teenagers. Presented at the 'Social Learning Through Gaming' Workshop
CHI2004, Conference on Human Factors in Computing Systems, 26 April 2004,
Vienna, Austria.

Practitioner Publications

Matthews, M., Coyle, D., & Anthony, K. (2007). Personal Investigator. Therapy
Today: The Magazine for Counselling and Psychotherapy Professionals, 17(7),
30-33.

Sharry, J., Coyle, D., Matthews, M., Brosnan, E., Doherty, G. and Fitzpatrick, F.. Therapeutic Technology. Irish Social Worker, pp.2-6, Winter 2007.

Coyle, D., Sharry, J., Nisbet, A., & Matthews, M. (2003). Virtual Perspectives:
Developing a Therapeutic 3D Virtual Environment for Adolescents. Invited
Publication in Eisteach: A Quarterly Journal of Counselling and Psychotherapy,
2(25), 27-31.

Thesis

Mark Matthews, The design of systems to engage adolescents in professional mental health services, PhD Thesis, Department of Computer Science, Trinity College Dublin, 2009.

Professional Affiliations

Association for Computing Machinery
Special Interest Group on Computer Human Interaction (SIGCHI)

Funding

Electricity Supply Board (ESB) for flexible self-monitor system, 12,000 euros
Vodafone Foundation Fund for Mood Diary project 45,000 euros
IRLfunds, Clubhouse project, 10,000
AIB charity programme, Mobile Therapy Project, 2,000 euros